Refund and Exchange Policy

Please Read Carefully
To ensure a smooth shopping experience, we kindly request that you review our refund and exchange policy.

Cancellation Policy:

Once an order is placed, it cannot be cancelled or modified due to immediate processing. Please verify all details before confirming your order.

Returns and Exchanges:

- Returns or exchanges are accepted within 14 days of delivery. To be eligible, the item must be in its original condition, unused, with tags and original packaging. Proof of purchase is required.
- Customers are responsible for covering the cost of returns.
- If you receive a defective product, please email us within 14 days of receiving your order with the product details and the issue for further assistance.

To request a return, please email us at info@khayallondon.com

To be eligible for a return, the item must be in its original condition, unused, with tags and original packaging. Proof of purchase is required. Failure to meet these criteria may result in a refusal of the return.

Please contact us prior to sending any item back to avoid its return to you.

If you have any queries regarding returns or exchanges, please contact us at info@khayallondon.com